Ac65 Terms and Conditions – Complete Guide

By accessing or using the ac65 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. These Terms constitute a legally binding agreement between ac65 and its users.

Ac65's Terms and Conditions may be updated at any time. Users will be notified via their registered email, and the updated date will be reflected on this page. Continued use of the platform after any changes constitutes acceptance of the revised terms.

In addition to these Terms, ac65's Privacy Policy, Responsible Gaming Policy, and Bonus Policy also apply. Together, these documents form the complete agreement.

To register an account with ac65, you must provide accurate and truthful personal information. Creating an account using false information is strictly prohibited and may result in account termination.

Only one account per person is permitted. Opening multiple accounts from the same individual, household, device, or IP address is strictly prohibited.

Information required at registration:

• Full name (as shown on national ID)
• Active mobile number
• Email address
• Date of birth (must be 18 or older)
• Valid address in Bangladesh

KYC (Know Your Customer) verification must be completed before making a withdrawal. This requires a photo of your national ID card or passport. ac65 may request additional verification at any time.

You must be at least 18 years old to use the ac65 platform. Registering an account if you are under 18 is strictly prohibited and may be subject to legal penalties.

Accounts cannot be registered on ac65 in the following cases:

• If you are under 18 years of age
• If a previous account was cancelled or banned
• While a self-exclusion is active
• If you are legally incapable of making decisions due to a mental health condition
• If online gaming is prohibited in the country or region from which you are accessing the platform

Ac65 reserves the right to verify a user's age at any time. If verification fails, the account will be suspended immediately and any remaining balance will be refunded.

Deposits and withdrawals on ac65 can be made via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladesh Taka (BDT).

Deposit rules:

• Minimum deposit amount: BDT 100
• Maximum single deposit: BDT 50,000
• Deposits are typically credited to your account within 2–5 minutes
• Only payment accounts registered in your own name may be used

Withdrawal rules:

• Minimum withdrawal amount: BDT 500
• Maximum daily withdrawal: BDT 200,000
• Withdrawals will not be processed until KYC verification is complete
• Withdrawals are typically completed within 15 minutes to 24 hours
• Withdrawals must be made through the same method used for the original deposit

Ac65 offers a variety of bonuses and promotions for both new and existing members. By accepting any bonus offer, you automatically agree to the specific terms and conditions of that offer.

General bonus terms:

• Each bonus has a specific wagering requirement (typically 10x–30x)
• Withdrawals cannot be made directly from a bonus balance; wagering requirements must be completed first
• Each bonus has an expiry date; once expired, the bonus is automatically cancelled
• If you attempt to withdraw before meeting the bonus requirements, both the bonus and any winnings derived from it will be forfeited
• Multiple bonuses cannot be active at the same time
• Certain games may be ineligible for bonus wagering

Ac65 reserves the right to withdraw, modify, or cancel any bonus at any time. If bonus abuse or fraudulent activity is detected, the bonus and all associated winnings will be forfeited.

All games on ac65 are powered by certified third-party RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined.

Key points regarding gaming:

• RTP (Return to Player) information for each game is available in the game description
• If a game result is undetermined due to a technical error, the affected bet will be voided
• In the event of an internet disconnection, game results are saved on the server and can be viewed once reconnected
• In Live Casino games, the dealer's decision is final
• Sports Betting wagers are settled once the outcome of the event is confirmed

If you have a dispute regarding a game outcome, please contact ac65 customer support. We will review the server logs and reach a fair resolution.

The following activities are strictly prohibited on the ac65 platform and may result in account termination and legal action:

• Creating multiple accounts under the same person's name
• Opening an account using another person's identity
• Exploiting the system to gain unfair bonus advantages
• Money laundering or transactions involving illegal funds
• Attempting to damage the platform through hacking, viruses, or any other malicious software
• Using third-party software to cheat in games
• Colluding with other members to manipulate game outcomes
• Abusive, threatening, or discriminatory behaviour on the platform
• Using a VPN to conceal the account's geographic location

Ac65 takes the protection of your personal information very seriously. Our Privacy Policy outlines in detail how we collect, use, and safeguard your data.

Our data protection policy in brief:

• Your information is never sold to third parties
• All data is secured with 256-bit SSL encryption
• Your data is used solely for service improvement and verification purposes
• We may be required to share information with government authorities for legal compliance purposes
• You may request to view your personal data at any time

For more details, visit our Privacy Policy Visit the page.

Ac65 believes gaming should be purely for entertainment. We encourage all members to play responsibly and actively work to prevent problem gambling.

Our responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits
• Loss Limit: Set a maximum loss limit for a given period
• Session Limit: Set a daily time limit for how long you play
• Cool-off Period: Take a break for anywhere from 24 hours to 30 days
• Self-Exclusion: Exclude yourself from the platform for an extended period (6 months or permanently)

If you notice signs of gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

Ac65 reserves the right to suspend or close accounts without prior notice in the following circumstances:

• Violations of Terms & Conditions
• If fraudulent or deceptive activity is detected
• If you register with false information
• If KYC verification fails
• Extended inactivity (more than 12 months)
• For legal or regulatory reasons

You may request to close your account at any time through customer support. Any valid balance can be withdrawn before closure, provided no violations have occurred.

Ac65 is not liable for the following:

• Loss of games or bets due to internet disconnection or technical issues
• Delays or failures caused by third-party payment providers
• Financial losses arising from the user's own gaming decisions
• Service disruptions during unplanned system maintenance
• Force majeure events (natural disasters, cyberattacks, government restrictions, etc.)

Under all circumstances, ac65's maximum liability is limited to the amount of the transaction in question.

Ac65 reserves the right to update these Terms and Conditions at any time. For significant changes, registered users will be notified by email at least 7 days in advance. For minor changes, only the last updated date on this page will be revised.

If you have any questions about the Terms & Conditions or any other matter, please contact our Customer Support team. We are available 24/7, every day of the week.